The new GoodRx Care brand represents those efforts. Since acquiring HeyDoctor in 2019, we’ve worked to expand our treatment coverage to deliver more affordable benefits, such as prescription savings and home delivery, as part of GoodRx. Simply log in to GoodRx Care with the exact same email address you used for HeyDoctor at /care (instead of or ). No, we’re keeping it easy with no need for a new account. I’ve already used HeyDoctor - do I need a new account? You can chat with a provider, review your treatment plan, and ask questions right in the message center. Just like before, our licensed healthcare providers are available 7 days a week. With GoodRx Care, you’ll still be able to access advice, prescriptions, and labs from our expert providers. GoodRx Care still delivers the same great telehealth services you’ve come to expect from HeyDoctor - but with a new name. Here are answers to some questions you might have about the new GoodRx Care. Frequently asked questions about the transition to GoodRx Care And if you need a prescription refill, we can help with that, too. GoodRx Care is available for patients nationwide, and can be used for women’s health, men’s health, preventative care, and chronic care services. We think this trend is here to stay for a lot of health conditions. The pandemic has also led to a new need for virtual doctor visits, which has shown consumers just how easy it is to use telehealth services. At the same time, more Americans are facing rising healthcare costs due to insurmountable deductibles, a lack of sufficient insurance coverage, and fewer options for accessible care. It takes, on average, more than 20 days to see a doctor in the U.S., and there is a shortage of primary care physicians (one that’s expected to get even worse in the next decade). We think GoodRx Care answers a real need in the American healthcare marketplace. You can get prescriptions from your local pharmacy or have them delivered directly to your home. Along with online primary care visits, GoodRx Care provides you with access to lab testing and prescription discounts. Visits are $19 with a Gold Membership, and most visits are $49 for non-members (visits that include lab tests cost a bit more). With GoodRx Care, you can see a licensed healthcare provider for advice, diagnosis, and treatment of routine health conditions in the ease and comfort of your own home. Remember that your telehealth visit is not intended to replace your ongoing relationship with your general practitioner you should continue to visit your primary care doctor for yearly physical check-ups.Today, we’re excited to announce that HeyDoctor is now GoodRx Care - a new name and new home for affordable online doctor visits and prescription savings, whether you have insurance or not. More insurance companies are covering telehealth consultations, so be sure to check with your insurance provider about their potential coverage of all or part of your Online Doctor Visit membership. Your Online Doctor Visit provider will call your prescription in to your local pharmacy, where you will pick it up. After you visit with your selected provider, you will receive a treatment plan that may involve over-the-counter medications and/or prescriptions. A high speed internet is recommended so that our providers can formulate the most effective treatment plan possible. Your physician will discuss your symptoms with you as well as physically examine you via video or shared photos. Upon selecting a provider, you will then be connected with them for a video chat, phone call, or email. You can read doctors’ qualifications, specialty areas and patient reviews to help you select the right doctor for your needs. As soon as you create your account, you will have access to all of the available medical providers who are licensed in your state. Children under the age of 18 can have a parent or guardian create an account for them. You must be 18+ years of age to become a member. All of your personal information will be securely saved so that any visits in the future will take up even less of your valuable time. Signing up with us is not time intensive in fact, you’ll be ready to consult with a medical professional in a matter of minutes. To become an Online Doctor Visit telehealth member: Members can consult with physicians from anywhere in the world – so, although it’s no fun, even getting sick while you’re on vacation is no longer the hassle it used to be. Online Doctor Visit allows you the convenience of a doctor’s visit in the comfort of your own home, 24/7. With access to the internet and a working computer, tablet or smartphone, you can bypass the aggravating waiting room (which is usually fraught with germs) and skip stressful traffic - because we bring the doctor’s office to you! You’re on your way to simplified health care access with Online Doctor Visit.
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